Improve email deliverability

Receiving servers decide between inbox and spam folder based on three groups of signals: authentication, infrastructure and content. This checklist walks through them in order.

1. Authentication: SPF, DKIM and DMARC

The three standards prove that a message comes from your domain and arrived unchanged. Gmail, Yahoo and Outlook expect them from anyone who sends larger volumes.

  • SPF lists the servers that may send for your domain.
  • DKIM adds a cryptographic signature to every message.
  • DMARC tells receivers what to do when a check fails and sends you reports.

2. Infrastructure: reverse DNS, HELO, TLS and IP reputation

The sending server needs a matching PTR record, a HELO name that belongs to its IP and an encrypted connection through STARTTLS. If the IP sits on a blacklist, even the best content helps little.

3. Content and format

Spam filters score structure and text. A clean plain-text part next to the HTML, a meaningful subject, a balanced ratio of text to images, spelled-out links instead of short URLs and, for newsletters, a List-Unsubscribe header with one-click unsubscribe all help.

How to proceed

  • Send a test message to the address sender.report shows you.
  • Open the report and work through the findings by importance: errors first, then warnings.
  • After you change something in DNS, click “Re-query DNS & re-score” in the report. You do not need to send the test mail again.
  • Repeat the test until no errors remain and the score is in the green range.

Frequently asked questions

What is a good deliverability score?

On sender.report a score of 9 out of 10 or higher is excellent and 7.5 or higher is good. The findings matter more than the number: SPF, DKIM, DMARC and reverse DNS should pass.

Why does my mail land in spam although SPF and DKIM pass?

Common reasons are a poor IP reputation, blacklist entries, conspicuous content or missing alignment between the From address and the signing domain.

Do I need an account for the test?

No. The test uses a temporary mailbox, and reports are end-to-end encrypted.

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